FREE FAST SHIPPING ON ALL ORDERS!

Shipping Policy

Here at Newbie Souq we partner with global merchants and artisans in order to provide you the best prices and the most exclusive products.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
  • Processing time: This includes order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 hours after the order is placed and are processed in 2-3 business days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing, orders usually take between 7 to 15 business days to arrive at their destination and rarely takes any longer.
Please see below for estimated shipping guidelines:
LOCATION *ESTIMATED SHIPPING TIME
United States 7-10 Business days
United Kingdom
7-10 Business days
Switzerland, Norway
7-10 Business days
Canada, Australia & New Zealand
10-15 Business days
Europe
10-15 Business days
Rest of the World
10-15 Business days

*All shipping times exclude clearance/custom delays.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Contact Us.

Best Price Guarantee
Fast Tracked Shipping
Easy Returns
Flexible Payment Options